Customer Service is challenging because you're ultimately trying to have a positive, upbeat, personable presence in front of people while simultaneously being dumped on by hi-maintenance guests with bad attitudes, reading negative reviews, having to tell people "No we don't have those dates available to book", and contending with people who take advantage of getting cheaper prices on 3rd party platforms that only payout 25% to you but you're on there anyway because if you're not seen there you're invisible.
Feel like venting.
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